Posted tagged ‘entrepreneurship’

Should You Consider Creating a Side Hustle or Becoming an Entrepreneur?

April 26, 2017

computer, glasses picThere are hundreds if not thousands of new businesses created by bold entrepreneurs daily. Some are created as full-time entrepreneurship and others are entered just as a way to earn additional revenue in the form of a  side hustles. Some of of these opportunities readily come to mind, while others may not be as quickly thought of or they may not even exist, yet. After all, who knows when and where the next big thing will emerge?

I’ve taken a moment to compile a list of businesses or side hustles you can consider as an entrepreneur either as a part-time side hustle/venture or as a full-time business. Why not explore some of the ventures I’ve listed here?

  • Business plan services
  • Copy Writer
  • Mystery Shopper
  • Business Presentation Developer
  • Business Support Services (I turned this into a full-time business)
  • Business Form template Creator
  • Career and Personal Coach
  • Freelance Sales Consultant or Coach
  • Headhunter Service
  • Home Offie Planner
  • Web Designer
  • Affiliate Marketing
  • Airbnb
  • Brand Ambassadorship
  • Write a Book (I did, you can, too!)
  • Teach English as a Second Language
  • Freelance Photographer
  • Artist
  • Pet sitter or groomer (Pets are a billion dollar business)
  • Personal Trainer
  • Yoga Teacher

This list is just the tip of the proverbial iceburg. You can explore these and the many more that exist. What I wanted to accomplish was to get you thinking of what you could do to change your current budget for the better. In today’s world, both virtual and real, there are so many more avenues that can be explored, many from home.

Yes, the economy is certainly improving for many. Unfortunately, others have given up on their dreams. It’s not too late to look into developing something new or something that will augment your current finances. You can tackle that entrepreneurial venture you have always thought of pursuing. Many who partner with me have business ventures of their own.

If you are still on the fringes of unemployment or you are underemployment (and many are), there are other avenues available to you which require little to no money to start. Side hustles are valuable; new businesses are possible. It does, however, take research and tenacity to get your new venture moving. Being an entrepreneur does not have to be risky business if you have a plan and you diligently work at the plan. The same goes for having a side hustle.

Give a new venture some thought. Either way, Exceptional can assist you with that new venture. We can help with your strategic plan, accounting needs, even with your social media. It goes without saying, if you have transcription needs, we are the company to turn to.

Leave a comment if you have thoughts on starting a new business or venturing into a side hustle.

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Start a Woman-Owned Business – It’s about Making History

March 12, 2015

March is National Women’s History Month. It is safe to say that women, particularly women moving into business ownership, are making history daily. This observation is based on the sheer numbers of women entrepreneurs that are creating new businesses at historical rates.

In recognition of National Women’s History Month,Face Pic PEOPLE_line-lady I did some research about women-owned businesses. It is inspiring to observe the cadre of women making history daily, with impressive numbers of women moving into entrepreneurship in the United States alone.

American Express compiled some very revealing statistics in a recently published white paper about the state of women-owned businesses. Their study found that over the past year, each day an average of 1,288 women started their own business. An impressive number when paired with the fact that as of the end of that same year, a total of 9.1 million women owned a business. Those 9.1 million women-owned enterprises employed 7.9 million people. And, get this, they generated a whopping $1.4 trillion in revenue.

All that said, it is the growth that is most impressive. From 1997 to 2013, the average number of businesses started daily by women was 591. Compare that to the 1288 women-owned businesses started in 2014 alone.

Naturally, sustainability is always an issue. Business owners must be vigilant for ways to attract more customers, grow their business and find ways to compete in the larger market. Entrepreneurship is rarely easy, but is very fulfilling, as many women are discovering in record numbers.

Growth was greatest in the health care and social assistance arena. That included doctors, dentists, residential care facilities and child care providers.

According to the statistics from the Delaware based National Association of Women Business Owners (NAWBO), one in 5 firms, or 51%, was women-owned. They generated revenues of an average of $1 million.

Exceptional Transcriptions and Business Solutions is a woman owned business. I founded the company out of a love for the service I was providing for someone else in their enterprise. I wanted to extend my skills as a transcriber and business problem solver to help others in business. My business has thrived over two decades with the help of a tremendous team of transcribers and other experts.

Over the years, the services offered at Exceptional have increased until today there is an array of business services we can proudly provide, either directly or through partnerships, to the solo entrepreneur and small to medium sized business.

Access to speaker services is one of the latest services to be added. In addition, I am working on a book to help others who are in need of expert advice on various business challenges.

I discovered a love of public speaking and sharing my knowledge as well as learning new ways to solve challenges from my audience has inspired me. I look forward to offering my speaking services to your group.

Women make history everyday as they enter the world of entrepreneurship. Are you a  history maker?

Until next time… Be Exceptional

Audrey

CEO/Founder

Exceptional Transcription and Business Solutions

5 Common Customer Complaints Tied to Customer Service

July 30, 2014

open sign MGD©Customer service is the bulwark of any business, but it is especially important to the small business owner. Unfortunately, there are common customer complaints that can point to the need to pay attention to your customer service.

Answering customer complaints can be crucial to your business. At the risk of sounding trite, it goes without saying that people must like your service in order to continue to do business with you. One unhappy customer would have no immediate effect on the big guys out there, like Coca Cola and the Ritz Carlton, yet they put tons of money into their customer service protocols. One unhappy customer for a small business like yours can put your business in jeopardy. Can you afford not to pay attention to customer complaints and customer service.

Whether you are a solo entrepreneur or whether you outsource your customer service activity, you must keep customer satisfaction in the forefront. One lousy customer experience and negative, unresolved customer complaints can have a domino affect and seriously damage your ability to attract new business.

Listed are five of the most common, general complaints customers have about a business. The information can aid you in your business service delivery and help you provide exceptional customer service.

1. Difficulty reaching a live person. Sometimes you even wonder if it’s by design that there is no prompt or cue on the phone for speaking to a live person.
2. Overzealous, turned absentee, clerks. Clerks trailing you in an establishment but are nowhere to be found when you have a question or you are ready to check out.
3. Failure to return phone calls and failure to acknowledge or return emails.
4. Hit or miss customer service. You cannot afford to have an “off” day. Your customers need you paying attention and helping them to find a solution to their problem, even if you refer them to the best outside resource.
5. Failure to follow through on promised actions. If you told your customer you were sending a refund, send the refund quickly; if you were to send a follow-up email, send the follow-up email. Act quickly.

Wowing! your customer should always be your goal. Have a great product and have customer service to match that service and you are more likely have a successful business.

Competition for services or products is keen in this global business arena. Customers have a choice. Good customer service can insure that your customer is happy with your product or service. I don’t need to tell you what happens when there is poor customer service, when your business is guilty of the customer complaints listed: your business will suffer, if not today, certainly in the long run.

Be Exceptional!

Audrey

Contact Exceptional for your transcription, small business solutions and, yes, your speaking needs. Exceptional is here to help you make your business standout.